Customer Service Form

Only fill out this form if our customer service team has directed you here.

If you need help and are not sure what to do next, please get in touch with us on info@elev8seeds.com. We will be more than happy to help you there.

Please select the tab relevant to you below.

Make sure to read and answer all questions fully.

Bought from an authorized seed bank / dispensary / distributor? Click Here

Please get in touch with the store you bought your seeds from. They will be able to help you with a replacement if you need one. Please do not submit a form on this page.

Bought directly from elev8seeds.com? Click Here

Where did you purchase the seeds from?

Order Number

First Name

Last Name

Your E-mail

Billing Address

Which strain did you start? (Please fill out another form if you have had issues with more than one strain)

How many seeds did you start?

How many seeds sprouted?

Did you read our germination tips?

Did you use a heat mat?

Did you use a dome cover?

Select the method you used?

Where and how did you store the seeds?

Describe in as much detail as possible the method that you used to start the seeds.

Please attach up to 5 images below to help us diagnose any issues (jpg, png and heic only. Max upload size total 5MB)

Please read and double check your answers above and accept our terms below

I have re-read all of my above answers, I have provided true and accurate information, and I accept Elev8 Seeds’ terms & conditions and privacy policy.

Where did you purchase the seeds from?

Order Number

First Name

Last Name

Your E-mail

Billing Address

Which strain did you start? (Please fill out another form if you have had issues with more than one strain)

How many seeds did you start?

How many seeds sprouted?

Did you read our germination tips?

Did you use a heat mat?

Did you use a dome cover?

Select the method you used?

Where and how did you store the seeds?

Describe in as much detail as possible the method that you used to start the seeds.

Please attach up to 5 images below to help us diagnose any issues (jpg, png and heic only. Max upload size total 5MB)

Please read and double check your answers above and accept our terms below

I have re-read all of my above answers, I have provided true and accurate information, and I accept Elev8 Seeds' terms & conditions and privacy policy.

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Copyright © Elev8 Inc. 3400 Harbor Ave SW #421, Seattle, WA. 98126.

All items sold on this website are sold for novelty and/or souvenir purposes only and are not intended for germination.

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