Customer Service Form

Only fill out this form if our customer service team has directed you here.

If you need help and are not sure what to do next, please get in touch with us on info@elev8seeds.com. We will be more than happy to help you there.

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Where did you purchase the seeds from?

Order Number

First Name

Last Name

Your E-mail

Billing Address

Which strain did you start? (Please fill out another form if you have had issues with more than one strain)

How many seeds did you start?

How many seeds sprouted?

Did you read our germination tips?

Did you use a heat mat?

Did you use a dome cover?

Select the method you used?

Where and how did you store the seeds?

Describe in as much detail as possible the method that you used to start the seeds.

Please attach up to 5 images below to help us diagnose any issues (jpg, png and heic only. Max upload size total 5MB)

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I have re-read all of my above answers, I have provided true and accurate information, and I accept Elev8 Seeds' terms & conditions and privacy policy.

Please get in touch with the store you bought your seeds from. They will be able to help you with a replacement if you need one. Please do not submit this form.

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Customer Service Form

Please get in touch with the store you bought your seeds from. They will be able to help you with a replacement if you need one. Please do not submit this form.

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